Where and how do I redeem promotion offers? For specific questions on your account, please visit the Genting Rewards counter with your valid photo ID. To receive offers, your Genting Rewards card must be used every time you play. Why don’t I receive promotional offers in the mail anymore?Īll promotional offers are based on an individual’s gaming activity/history. Email addresses can be updated at any time by visiting the Genting Rewards counter.ĭon’t have a membership? Follow us on Facebook, Twitter and Instagram for the latest news! Make sure to provide your email address when signing up for your free membership. We send active Genting Rewards members emails with their offers on a monthly basis. What is the best way to receive information about Resorts World New York City? Our games include Blackjack, Three-Card Poker, Craps, Roulette, Baccarat and Sic Bo.

What kind of electronic table games do you have? You can request the most current year’s win/loss statement here.Īll statements will be mailed to the address listed on your Genting Rewards account. Additional benefits are available based on qualified play. Guests that sign up and use their card during play will earn points to use for food and events. Genting Rewards is our player’s club and membership is free with a valid photo ID. Please bring a valid photo ID in the event you are asked to provide proof of your age. Consumption of alcoholic beverages is limited to guests 21 and older. This includes the gaming floor, dining outlets, and the general property. Guests under 18 years of age are not allowed at Resorts World New York City. What is the age requirement to play slot machines or electronic table games? We’re happy to help! Please come to Genting Rewards with your valid photo ID for a new card. My card expired and/or I need a replacement card. Your new offers have current valid dates to ensure you have the very best we have to offer. Any previous Free Slot Play offers communicated prior to closing are no longer available.

Your Free Slot Play offers are on your account. Refer to your offer panel on your mailers or visit Genting Rewards to find out your current card level. Any points that were to expire due to inactivity will not expire for an additional 120 days following re-opening. During the time that we were on pause, your points have also been placed on pause. While there, make sure to update your account if there’s been any changes to your contact information. If you forgot your 4-digit PIN, stop by Genting Rewards to reset it. All slot machines and electronic table games are available for play. We have over 6,500 slot and table game machines on 2 spacious floors. How many games are at Resorts World New York City?

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